Exchanges
Customer can initiate exchange for product or size. Exchange request can be initiated only ‘once per order’ and within 3 days/ 72 hours from receiving it, given following conditions are satisfied:
- We do not provide refund on any product sold. Once the products are sold they can be exchanged for replacement of SIZE ONLY as we have taken great care to list all the material specs and size charts. Do support us in our endeavor to lower carbon footprint by reading all the specs carefully before ordering.
- Product(s) should be unused & unwashed
- Product should be packed properly in its original packing
- Tags should be intact
- Product(s) is/are not purchased in sale/discounted price
- Product(s) is/are not custom altered
- In case the product is damaged, we need an opening video of the product and images of the product in damaged condition. This is because all the orders are fully quality checked and shipped. Without an opening video, we would not be able to entertain any requests.
- Please note: All products under SALE or purchased using a coupon/discount code are not valid for any exchange or return